Privacy Policy

Effective Date: November 6, 2026
Last Updated: November 6, 2026

Appliance Smart Repair Inc. (“Appliance Smart Repair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information you provide through our website (appliancesmartrepair.org), online forms, Google Ads lead forms, phone calls, text messages (SMS), email, and other communications.

By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy. Please also review our Terms & Conditions.

1. Information We Collect

When you contact us, request a quote, schedule an appointment, or submit a form, we may collect:

Full name
Email address
Phone number, including mobile number
Service address or location
Appliance type, brand, and repair details
Appointment preferences
Messages, questions, or other information you choose to provide
Your consent to receive text messages, if given
Website usage information, such as IP address, browser type, device information, and cookies, where applicable

2. Information Collected Through Google Ads Lead Forms

If you submit a Google Ads lead form, we may receive your name, phone number, email address, and any other information requested in the form. We use this information only to respond to your request and provide the services you asked about. Google’s handling of your information is also subject to Google’s Privacy Policy.

3. How We Use Your Information

Respond to inquiries and provide estimates
Schedule, confirm, and manage repair appointments
Send appointment reminders, scheduling changes, technician arrival notices, and repair updates
Provide appliance repair services and customer support
Process payments and maintain service records
Improve our website, services, and advertising
Comply with legal obligations

4. SMS / Text Messaging

If you provide your mobile number and agree to receive text messages from Appliance Smart Repair Inc., we may send you appointment confirmations, reminders, scheduling changes, technician arrival notices, and repair updates. Consent to receive text messages is optional and is not a condition of receiving service.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact us at (619) 270-6685 or applsmartrepair@gmail.com. See the SMS Terms section of our Terms & Conditions for details.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties, except with service providers that help us deliver the messages you requested.

5. Phone Calls and Email

When you provide your phone number or email address, we may contact you about your inquiry, estimate, appointment, or service. You may opt out of promotional emails at any time by following the instructions in the email or by contacting us.

6. How We Share Information

Appliance Smart Repair Inc. does not sell or rent personal information. We may share information only with trusted service providers when reasonably necessary to operate our business, such as:

Website hosting and maintenance providers
Scheduling, customer management, and messaging service providers
Email and communication service providers
Advertising and analytics platforms, such as Google
Technicians or service personnel who fulfill your service request

These providers may use information only to perform services for us. The categories above exclude mobile numbers, text messaging opt-in data, and SMS consent, which are not shared with any third party for marketing purposes. We may also disclose information when required by law or to protect our legal rights.

7. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and measure advertising performance. Services such as Google Analytics and Google Ads conversion tracking may collect information about your interactions with our website. You can manage cookies through your browser settings.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

9. Data Retention

We keep personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.

10. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain communications. California residents may have additional rights under California privacy laws. To make a request, contact us using the details below. We will respond as required by applicable law.

11. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

12. Third-Party Websites

Our website may link to third-party websites, such as Google. We are not responsible for the privacy practices of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Appliance Smart Repair Inc.
1362 E Main St, El Cajon, CA 92021, United States
Phone: (619) 270-6685
Email: applsmartrepair@gmail.com
Website: https://appliancesmartrepair.org/